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Claims Administrator

  • £21000 per annum
  • Maidstone
  • Posted: 23/10/2020
  • Permanent
  • Job Ref: Maidstone

Job Details

WANTED URGENTLY  Claims Administrator
Based in Maidstone Kent
Salary: £21K pa 
Immediate start

The company offers great development, a friendly, caring environment and competitive remuneration package.  Insurance experience is essential for this role.

The role:

As a Claims Technician within an award winning Subsidence Team, it will be your responsibility to deliver an exceptional customer experience though the management of your own portfolio of subsidence claims. You`ll act as first point of contact for clients and policyholders for any queries on their Subsidence claims. As well as proactively driving your claim portfolio you will be required to maintain a task diary system, recommend payments, produce client reports, letters, and liaise with contractors and other external suppliers.

You will have/will be:

  • Previous experience within a customer service office environment
  • Organised, diligent and able to run tasks through to completion
  • Conscientious and hard working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes
  • Excellent communication and negotiation skills
  • Experience of computer based claims handling system
  • Ability to deal with demanding customers in a sympathetic but firm manner over the telephone
  • Able to cope with a fast changing working environment
  • A desire to embrace innovative working practices

Please send your CV ASAP