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Customer Service Assistant


  • £9 per hour
  • Fulham
  • Posted: 16/04/2021
  • Temporary
  • Job Ref: 176csaImperial Wharf

Job Details

A national student accommodation provider is in need of a Customer Service Assistant to ASAP within the Imperial Wharf area, that can provide strong customer service, deliver the best experience and creating a positive and friendly atmosphere

Pay Rate: £9 per hour
Location:Fulham, London
Nearest Station: 10 min walk from Imeprial Wharf Station

Working days: 
The Customer Service Assistant will be required to attend the site 3 days per week, part time.
Monday 19th, Tuesday 20th and Friday 23rd for the coming week and Monday 26th, Thursday 29th and Friday 30th for the week after the next one, with a possibility of extension of this period.


Job Role and Duties
Ensuring the reception and management suite is clean and tidy at all times, you will deal with customer enquiries by social networks, email, telephone and in-person and undertake viewings, giving appropriate advice to potential tenants when required.
The Customer Service Assistant will also receive and process payments, monitor and chase rent arrears and undertake inspections of the student flats and rooms, assessing condition for any re-charges.

About You
We're looking for an individual who has excellent administration skills and experience of working in a customer-focused environment.
Proactive approach and personable being able to communicate with people of all walks of life
With good organisational skills and a meticulous eye for detail, you will be competent using social media platforms and be experienced in Microsoft Office to include Word, Excel and Outlook
A candidate from a strong customer service background will be advantageous

Please note we are looking for someone to start on Monday 19th April 2021 - therefore our deadline for application is  3pm Friday 16th April 2021