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Customer Services Assistant

  • £25500 per annum
  • West Norwood, Greater London
  • Posted: 24/01/2024
  • Permanent
  • Job Ref: 176CSANorwood

Job Details

Customer Services Assistant (West Norwood) required by one of the UK’s leading and highly successful retail outlets. The postholder will ensure customers receive a consistently high level of service. In addition to providing day-to-day help to customers, the post holder will contribute to the overall appearance and effectiveness of the whole operation.

This is a full time, permanent role – salary £25500k per annum plus excellent bonuses, benefits and discretionary travel allowance

Duties include:

  • Deal effectively with sales enquiries from customers over the telephone and face to face,  advising and selling the range of available services to potential and existing customers
  • Maximise every sales enquiry to ensure the store hits its target
  • Complete all administrative tasks to ensure compliance with company policies
  • Maintain a clean and tidy store.
  • Contribute to the achievement of the financial targets of the store
  • Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
  • Respond effectively to the diverse needs of each customer
  • Ensuring the store presents itself to a high standard of cleanliness
  • Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike