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Job Details

Customer Services Assistant (Balham ) required by one of the UK’s leading and highly successful retail outlets. The postholder will ensure customers receive a consistently high level of service. In addition to providing day-to-day help to customers, the post holder will contribute to the overall appearance and effectiveness of the whole operation.

This is a full time, permanent role – salary £25k per annum plus excellent bonuses, benefits and discretionary travel allowance

Duties include:

• Deal effectively with sales enquiries from customers over the telephone and face to face,  advising and selling the range of available services to potential and existing customers
• Maximise every sales enquiry to ensure the store hits its target
• Complete all administrative tasks to ensure compliance with company policies
• Maintain a clean and tidy store.
• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike