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Customer Service

  • £20000 - £22000 per annum
  • London
  • Posted: 04/05/2021
  • Permanent
  • Job Ref: Customer Service

Job Details

A well-known company named as one of Europe’s fastest-growing businesses by the Financial Times three years running requires a Customer Service Advisor to working in their luxurious offices based in Farringdon.   

Role: Customer Service Executive
Hours: Full-time Tuesday to Saturday - 40 Hours per week 
Type: Permanent position
Location: Farringdon Tuesday- Friday Homeworking on Saturdays
Salary: £22,000, potential to be increased upon meeting KPIs 

Key Responsibilities: 

  • To provide inbound customer support via email, phone, and live chat
  • Managing a wide range of issues - from making sure that every booking taken goes ahead without a hitch, to helping us manage the relationship with our staff. It’s fun, interesting, and varied.
  • No two problems are the same. So, you’ll take full ownership of issues and will be empowered to fix every issue, first time, every time.
  • You’ll also get involved in projects to help us build a bigger, better business. And you’ll provide insights
  • and feedback to help improve our processes, product, and technology.

Person Specification: 

  • Passionate about delivering amazing customer experiences
  • Great communication skills, both written and verbal
  • A positive and high-energy attitude
  • Tech-savvy (Zendesk experience a bonus but not essential)

The client will interview straight away with a view to starting as soon as possible

If you are interested please do submit your CV now!

Apply Now