A local government authority based in West London is seeking a Registration Officer to provide support to its Registrars department for an initial 4 months initially.
Role: Registration Officer
Location: Hammersmith Area
Duration: 4 months initially
Pay Rates: £16 to £18 per hour PAYE, £18.50 to £20 Umbrella
The essence of the role:
To undertake and assist with all statutory registration and discretionary service technical duties as required. To ensure that the Registration Acts and Regulations and legal obligations of a registrar are applied in a fair and equitable manner. To provide an administrative support service to the unit and to give advice and assistance to customers accurately and uniformly at all times in accordance with relevant legislation.
To provide the front-line service point for the registration service both face to face, by email and via the telephone and ensure customers are dealt with efficiently, effectively and with due consideration. To ensure that customers have an exceptional customer experience every time they contact and access the service.
Responsibilities of the role:
To provide a technical and administrative support function to the Register Office
To carry out and assist with the legal registration functions of Registrar of Marriages and Civil Partnerships. Duties will include establishing whether parties are legally free to enter into a marriage or civil partnership, making decisions on whether a marriage or civil partnership should proceed in cases of doubt and liaising with the Home Office enforcement team when a sham marriage is detected
To undertake citizenship procedures necessary to ensure that applicants for British nationality are enabled to go through a Citizenship Ceremony within three months of receiving notification of a successful application. To liaise with the Home Office when cases of fraud are suspected and to advise customers on the documentation necessary when attending a citizenship ceremony
To carry out the legal and discretionary functions of a Registrar of Births and Deaths in any location specified by the Registration Authority. Duties to include registration of births, deaths and still-births, making decisions on whether deaths need to be reported to the Coroner and funerals delayed, advising customers about removing bodies out of England and advising on re-registration of events
To carry out the legal functions of a Deputy Superintendent Registrar in any location specified by the Registration Authority. Duties to include taking legal notice of intended marriages and civil partnerships, giving advice on recognition of foreign divorce documents and advising on acceptable documentation to prove identity and nationality. Conducting and assisting with marriage ceremonies, civil partnership and citizenship ceremonies in the Town Hall ensuring that these events are memorable and life-defining moments for customers
To be able to cope with distressing and emotional situations where customers can be angry and aggressive
To take ownership of Data Controller responsibilities for information gathered when acting as Registrar
To have personal liability in law for all acts and omissions when acting in the capacity of Registrar or Superintendent Registrar
To be able to provide advice and assistance on complex issues to customers requesting corrections and amendments to legal records of birth, death, marriage, and civil partnership in current and archived records in accordance with instructions issued by the Registrar General and/or the Handbook for Registration Officers
Candidates who have local authority experience will be advantageous but not mandatory
Please ensure that you submit your CV as soon as possible as the client will interview asap pending suitability