Job Details
Credit Controller role required for an international consultancy firm who are creating a collection team in a shared services office to support collection activity. The role will manage client collection activity across UK & Ireland, incorporating all services lines across the business. This role is key to the business cash performance with primary focus on driving timely payments and early escalation of known delays. This is a great opportunity to enhance the collection function and provide client collection support in your role, as a trusted business advisor. It is a proactive, solution driven and challenging role working alongside other finance teams.
This is a full time, permanent role – salary circa £25-29k per annum – interviews asap – this role will be a mix of home and office working – office is located in Newcastle City Centre - interviews asap!
Duties:
- Collecting accounts receivable balances for selected portfolio of clients, at firm level, by taking ownership of collection activity & client payment performance
- A key objective would be to maximise cash for the business
- Building external client relationships to understand client payment behaviours & methods, client approvals & internal processes
- Engaging with client facing teams to support collection activities
- Identifying collection blockages or delays and escalating disputes to specialist collection team
- Maintaining client information data to support lessons learned
- Dealing with incoming internal & external customer queries
- Achieve set monthly call and cash targets
- Minimise bad debts
- Keeping a detailed record of collection activities
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