|A rapidly growing beauty company that leverages technology and experienced colourists to deliver a one of a kind hair colour experience is recruiting for a skilled German Speaking Hair Colourist Customer Service Advisor to work in thier contcat centre!
This is a full-time permanent role paying £32,500 per annum! The office is based in West London.
- You will be providing hair colour consultations and customer service. This will include overseeing and creating hair colour formulations via the computer
- Match clients' desired hair colour and expectations to encourage repeat orders and/or rebooking
- Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
- Demonstrate critical thinking by fully analysing clients’ objectives and concerns and providing appropriate solutions
- Be a team player with an entrepreneurial spirit
- Show openness to new ideas; listen to others and objectively consider other ideas and opinions
- Collaborate with other departments and seek further advice and guidance when required
The Hair Colourist Customer Service Advisor will most likely have/be:
- Similar experience as a Colourist
- NVQ Level 2
- Must be bilingual in English and German
- In depth understanding of colour formulation and theory
- Aptitude for selling and cross-selling
- Excellent verbal and writing skills with good grammar
- Highly motivated, flexible, & energetic
- Ability to follow directions
- Available to work occasional weekends
Full-time standard benefits:
- 28 days Holiday
- Fun and rewarding work environment
CLICK APPLY NOW BELOW!