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Hair Colourist (CSA- German Speaking)

  • £32500 per annum
  • London
  • Posted: 08/10/2019
  • Permanent
  • Job Ref: 20190910

Job Details

A rapidly growing beauty company that leverages technology and experienced colourists to deliver a one of a kind hair colour experience is recruiting for a skilled German Speaking Hair Colourist Customer Service Advisor to work in thier contcat centre!

This is a full-time permanent role paying £32,500 per annum! The office is based in West London.

Key Duties:

  • You will be providing hair colour consultations and customer service. This will include overseeing and creating hair colour formulations via the computer
  • Match clients' desired hair colour and expectations to encourage repeat orders and/or rebooking
  • Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
  • Demonstrate critical thinking by fully analysing clients’ objectives and concerns and providing appropriate solutions
  • Be a team player with an entrepreneurial spirit
  • Show openness to new ideas; listen to others and objectively consider other ideas and opinions
  • Collaborate with other departments and seek further advice and guidance when required

The Hair Colourist Customer Service Advisor will most likely have/be:
  • Similar experience as a Colourist
  •  NVQ Level 2
  • Must be bilingual in English and German
  • In depth understanding of colour formulation and theory
  • Aptitude for selling and cross-selling
  • Excellent verbal and writing skills with good grammar
  • Highly motivated, flexible, & energetic
  • Ability to follow directions
  • Available to work occasional weekends

Full-time standard benefits:
  • 28 days Holiday
  • Pension
  • Fun and rewarding work environment