A national student accommodation provider is in need of a Customer Service Advisor to ASAP within the Birmingham area, that can provide strong customer service, deliver the best experience and creating a positive and friendly atmosphere
This is a Temporary role cover from this week Sunday 4th October for an initial 2 weeks
Pay Rate: £8.72 per hour
Core Hours: 10am-6pm- Rota basis
Location: Lancaster Circus, Birmingham
Nearest Station: 10 min walk from Birmingham Snow Hill Station
Job Role and Duties
Ensuring the reception and management suite is clean and tidy at all times, you will deal with customer enquiries by social networks, email, telephone and in-person and undertake viewings, giving appropriate advice to potential tenants when required.
The Customer Service Assistant will also receive and process payments, monitor and chase rent arrears and undertake inspections of the student flats and rooms, assessing condition for any re-charges.
We're looking for an individual who has excellent administration skills and experience of working in a customer-focused environment.
Proactive approach and personable being able to communicate with people of all walks of life
With good organisational skills and a meticulous eye for detail, you will be competent using social media platforms and be experienced in Microsoft Office to include Word, Excel and Outlook
A candidate from a strong customer service background will be advantageous
Please note we are looking for someone to start on Sunday 4th October 2020 - therefore our deadline for application is 4 pm Today 2nd October 2020