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Accommodation Manager


  • £16.00 per hour
  • Newcastle upon Tyne, Tyne and Wear
  • Posted: 12/05/2022
  • Temporary
  • Job Ref: 176ACCMGR

Job Details

Student Accommodation Manager
Temporary role
Location Newcastle Upon Tyne (city)
Immediate start (subject to references)
Hourly rate £16.00 per hour


Exiting opportunity for an experienced Student Accommodation Manager based in central Newcastle.  This is a temporary opportunity for a minimum of 2 months with the potential to run on longer.

Responsibilities will include:

  • Management of the building,  to ensure outstanding student experience, drive high quality customer service, sales, (oversee maintenance and housekeeping property) ensuring the safety and welfare of the students
  • Manage and deliver sales across the property, to the required standards including summer sales, lead generation, marketing, relationships with Universities and other third parties.
  • Build and manage community relationships e.g. neighbours, local communities, emergency services and local authorities.
  • Support the delivery of a Health & Safety process, ensure that Health and Safety legislation and Prime policy and procedure are adhered to at all times.
  • Review property on a regular basis, reviewing hazards and risks, ensuring audits have been completed and safe working practices are in place.
  • Manage escalated customer-related issues and provide key emergency support
  • Manage the Check in, Check out and room turnaround process
  • Ownership of resolving any incidents that occur

 
Your skills

  • A good understanding of the student accommodation sector or hotel sector, an advantage,

PBSA experience is ideal

  • Excellent customer service skills
  • Strong communicator with the ability to build rapport with customers and visitors
  • Strong leadership and mentoring skills
  • Client focused approach
  • Good IT skills (Microsoft Office)
  • Highly organised and proactive approach
  • Strong multi-tasker with the ability to juggle tasks and priorities

Do you have the skills and experience, are available to work for the next 2-3 months


Submit your CV now for immediately review.