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learning coordinator


  • £12 - £14 per hour
  • Bloomsbury
  • Posted: 21/06/2019
  • Temporary
  • Job Ref: 176102392

Job Details

Role: Learning Co-ordinator

Location: Bloomsbury, London

Pay Per hour: £12-14

Department: Organisational Development, Human Resources

Reports to: Training Services Lead

Contract type: initially temp until August possibly permanent

Hours: Full time / job share and flexible working arrangements considered

 

Context

the university is transforming the way it operates. A recently defined HR strategy and newly appointed Director of Organisational Development offer an exciting platform to radically improve the university's approach to staff development enabling the university to achieve its academic mission set out in the university 2034.

Main purpose of the job

With 12,000 staff over a growing campus, this role is an exciting opportunity to support the university’s staff learning and development. It is an opportunity to contribute to a period of transformational change at the university and within the Organisational Development team. The role will provide crucial support and play a key enabling role to the Blended Learning Manager. You will play an important part as part of a newly formed high performing Organisational Development team, working to ensure the university is successful in attracting, appointing, developing and retaining diverse, world leading current and future managers and leaders.

Key duties and responsibilities

•Analysis and understanding

 

• Provide support with data gathering and input, including surveys, focus groups, workshops and interviews.

• Develop an excellent understanding of the university’s charter mark awards and their implications for OD's learning and development programmes

•Design, development and delivery

• Provide administrative support

• Organise stakeholder meetings and customer design workshops, book rooms, capture minutes and follow up with participants

• Provide programme support before, during and following OD's learning and development interventions

• Input learning evaluation results and create reports and presentations as required

•Engagement and communication

• Provide an excellent customer service to colleagues and participants at all times

• Input and analyse data and present information in a way that communicates key messages and decision points clearly and effectively

• Build great working relationships with key stakeholders

• Prepare and distribute communications to update colleagues as required

•Continuous improvement and innovation

• Proactively seek out opportunities to provide higher quality customer service

 

Person specification

  • Criteria Essential or Desirable Assessed method
  •  
  • Qualifications, experience and knowledge
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  • Experience of processing data Essential Application
  •  
  • Experience of providing an excellent customer service Essential Application
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  • A proven record of providing high quality administrative support Essential Application
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  • Experience of using information recording systems Essential Application
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  • Skills and abilities
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  • Excellent communication and interpersonal skills Essential Interview
  •  
  • Excellent team skills Essential Interview
  •  
  • Excellent organisational skills and attention to detail Essential Application
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  • Computer literacy in the use of Microsoft Office applications Essential Application
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  • Personal attributes
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  • Commitment to excellence in service delivery Essential Interview
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  • Tenacious and resilient in the face of conflicting demands Essential Interview
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  • Actively pursuing own personal and professional development Essential Interview