A fantastic new opportunity awaits a skilled Events Operations Executive to work for a leading and well respected membership body with based in the heart of central London.
This is a full-time, permanent role paying up to £32,000 per annum plus excellent benefits. Interviews asap!
As Events Operations Executive, you will manage the operational requirements for all events including but not limited to seminars, lectures, conferences and dinners. This will include ensuring that each event comes in on budget and to the high standard that is expected of the organisation's events. You will be responsible for managing attendee interface to ensure satisfaction throughout the event with the aim to keep feedback satisfaction results at their highest level.
The ideal candidate will have a passion for events management and have a thorough understanding of current events and delegate registration processes. The candidate will have excellent customer service and communication skills, good attention to detail, and be adept at handling high pressure situations. Strong organisational and negotiation skills as well as an eagerness to improve output and processes where possible will enable you to excel in this role. The successful candidate will be educated to degree level or equivalent events experience.
Core duties of the Events Operations Executive:
" Full project management of complex high-profile events.
" Managing internal and external stakeholders at all levels to ensure event delivery is both successful and meets high standards.
" Communicate with authors, speakers regarding presentations and audio-visual requirements where necessary to ensure the smooth running of events.
" Create running orders for speaker and chairpersons to ensure they are briefed on timings and structure of event.
" Responsible for setting up, and managing the online event offering across a national events programme.
" To support and provide excellent customer service to delegates and other customers.
" Ensure that post-event feedback forms are sent to delegates.
" With the support of sales, manage the delivery of sponsorship contracts, liaising with sponsors to ensure that pre-event information is provided, exhibition materials are received, and assist sponsors on the day to ensure their needs are met.
" Maintain the events calendar for the year, ensuring venue bookings are confirmed where appropriate.
" Processing registration fees to ensure that delegates are confirmed and booked on events.
" Full budgetary management and responsibility.
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